These PushPanel.io Service Terms (these “Service Terms”) are between PushPanel.io (“PushPanel.io”) and the person who submits an Order for PushPanel.io’s services on the PushPanel.io Site or who signs an Order that incorporates these terms by reference to the URL where these Service Terms are posted (“you”).
Capitalized words in these Service Terms have special meanings as stated in the section where they are first used, or as defined in Section 9 (Definitions).
PushPanel.io may modify these Services Terms at any time, but modifications are not effective for Orders that are in place prior to the modification until the Order renews or you add new services to your account. See the section 7.23 (Changes to Online Service Terms).
If you have any questions about these Services Terms, please contact support @pushpanel.io
1.1 Services. PushPanel.io agrees to provide the Services for the Term on the terms and conditions, and subject to restrictions, stated in the Order and these Service Terms.
PushPanel.io makes the following commitments:
- The Services include those features that are described in your Order, or that are part of an PushPanel.io plan that is published on the Site (a “Plan”) and that is identified in your Order.
- io will use commercially reasonable efforts to make the Services available to you 24 hours per day, 7 days per week, year-round, excluding unavailability due to reasonable maintenance. If the Order includes a service level agreement (“SLA”) for availability, then PushPanel.io makes the commitments in that SLA.
- io will give you access to its online support documentation, and will respond via chat and ticket to your support requests during its standard support hours. PushPanel.io’s current support hours are Monday at 9:00 a.m. to Friday at 6:00 p.m., United Kingdom GMT time, excluding bank holidays in the United Kingdom and other PushPanel.io announced support holidays. (See Subsection 6.1.1 for conditions and restrictions on the credit).
1.2 Phone Support and SLAs. Unless expressly included in your Order or Plan, the Services do not include phone support. If you would like phone support, you may upgrade your Plan by contacting [email protected]
1.3 Sharing and Publication of User and Workspace Information. You control the visibility of user and workspace information via the administrative features of the service. Settings such as “Public” and “View” will cause the information to show up in public search results and be publicly accessible. Please pay special care to the information describing these features.
1.4 API(s). The PushPanel.io API(s) are licensed to you on a non-exclusive, limited term basis for your use only in connection with the PushPanel.io Services as permitted by the Agreement, and subject to all of the restrictions and conditions stated in the Agreement. PushPanel.io will give you at least five (5) days advance written notice of any change to its API(s) unless a change is needed to address a critical service issue.
1.5 Client Software. If PushPanel.io provides you with access to client software, such as Tortoise SVN, the client software and related documentation (the “Client”) is licensed for your use on a non-exclusive limited basis for your use only in connection with the Services, subject to the conditions and restrictions stated below. Your license continues for the Term of the Agreement. You may copy the Client and related documentation as reasonably incident to your permitted use of the Client and the Services, but may not otherwise copy or distribute the Client. The license may not be assigned or transferred except as part of an Assignment of the Agreement that is permitted by these Terms of Service. Your license is worldwide, subject to export restrictions stated in the Agreement and applicable export laws. PushPanel.io may terminate your license in accordance with the termination provisions applicable to the Agreement stated below. Notwithstanding anything to the contrary, if the Client is covered by an open source software license, then the open source license controls over any conflicting term of the Agreement. PushPanel.io will include with the Client download files information regarding open source licenses, such as attributions and the location of the source code covered by the open source license.
1.6 Integration Features. PushPanel.io does not endorse any service for which it offers an integration feature, and makes no commitments to you regarding those services. You acknowledge that PushPanel.io’s integration features may be unavailable or may not work properly if the service provider’s API is unavailable or if the service provider modifies its API or services in a way that impacts the PushPanel.io integration feature. PushPanel.io will use commercially reasonable efforts to modify its integration features to maintain compatibility with service provider’s APIs and services, but may discontinue an integration feature without liability to you if there is a change in the service that creates an unreasonable cost or operational burden to PushPanel.io. Your obligations under the Agreement, for fees and otherwise, are not conditioned on the continued availability of any integration features.
1.7 Third Party Services. If you purchase a third party service through PushPanel.io, it is subject to separate terms that are identified in the Order.
As between you and PushPanel.io, all third party services are provided AS IS, and PushPanel.io makes no representation or warranty whatsoever regarding any third party service that you purchase through PushPanel.io.
1.8 Fraud Check. PushPanel.io may refuse to provide Services if you fail its fraud check. If you fail the fraud check after your account has been provisioned, PushPanel.io will close your account, and refund any pre-paid fees.
1.9 Conditions and Restrictions. PushPanel.io provides the Services, API(s) and any Clients (the “PushPanel.io Technology”) subject to the following conditions and restrictions:
1.9.1 No Benchmarking. You may not publish any benchmarking or other performance analysis of the PushPanel.io Technology.
1.9.2 No Reverse Engineering. You may not reverse engineer or attempt to discover any underlying algorithm or method embodied by the PushPanel.io Technology except to the extent applicable law permits such activity notwithstanding this limitation, and then on thirty (30) days advance written notice to PushPanel.io.
1.9.3 No Resale of Services. You may use the PushPanel.io Technology only for your internal business purposes. You may not permit anyone other than your personnel to have access to your Services account or the administrative features of your Services.
1.9.4 Modifications. You may not modify or create derivative works of the PushPanel.io Technology or remove any proprietary notice on the PushPanel.io Technology.
1.9.5 Competing Services. You may not access the PushPanel.io Technology for the purpose of creating a competing service.
1.10 Free Trial. PushPanel.io may give you access to a free trial account so that you may evaluate the Services before making a purchase decision. You may not use a free trial account for production purposes unless you have written permission from PushPanel.io. Free trial services are not “Services” under this Agreement, and are provided AS IS, without any warranties or representations whatsoever. PushPanel.io has no obligation to provide support for any free trial services. Any support that is provided is provided on an AS IS and AS AVAILABLE basis. Free trial services may have limited functionality compared to the production Services. PushPanel.io has no liability for any harm or damage arising out of or in connection with your use of a free trial service. PushPanel.io may terminate your free trial services and delete your content at any time.
1.11 Pre-Release Services. PushPanel.io may invite you to try beta, test, pilot, limited release, developer preview, non-production, evaluation or other pre-release services (“Pre-Release Services”). Pre-Release Services are provided are providedAS IS without any representation or warranty whatsoever. PushPanel.io is not required to provide support for Pre-Release Services. You may not use Pre-Release Services for production purposes unless you have written permission from PushPanel.io. PushPanel.io may discontinue Pre-Release Services at any time in its sole discretion and delete Your Content associated with the Pre-Release Service. PushPanel.io may never offer a general release version of the Pre-Release Service, or if it does, there may not be an automatic update path from the Pre-Release version to the general release version. PushPanel.io has no liability for any harm or damage arising from your use of a Pre-Release Service.
- YOUR CONTENT
2.1 Ownership. The content that you or your users transmit, modify, or store using the Services is “Your Content.” As between you and PushPanel.io, you own and retain ownership and all rights in Your Content. PushPanel.io may use Your Content only for the purpose of providing the Services and exercising its legal rights and remedies in connection with the Agreement. For clarity, “Your Content” does not include: (i) system generated data about your use of the Services (“System Data”) provided that the System Data is not identifiable to you or any user, or (ii) any numerical or financial data about your users that is collected and maintained in aggregate anonymous form (“Anonymous Statistical Data”). You acknowledge that PushPanel.io owns and retains ownership rights in the System Data and Anonymous Statistical Data and may use, transfer, and commercially exploit the System Data and Anonymous Statistical Data for any purpose whatsoever.
2.2 Security. On request, PushPanel.io will make available its materials describing its security safeguards and related audit and compliance reports (the “Security Materials”). You acknowledge that the Security Materials are PushPanel.io’s sensitive Confidential Information and may be shared only with your personnel and professional advisors and consultants on a need-to-know basis. PushPanel.io is not responsible to you or your users for any harm or damage resulting from a security incident except to the extent the security incident resulted from PushPanel.io’s failure to provide the security safeguards described in the Security Materials. You are responsible for determining if PushPanel.io’s security safeguards meet any regulatory requirements applicable to you and otherwise meet your business and security requirements.
- FEES AND PAYMENTS
3.1 Payment Account. Unless you have made other arrangements with PushPanel.io, you must authorize and maintain a current valid means for PushPanel.io to collect its fees for the Services via payment card, PayPal, or ACH at all times during the Term.
3.2 Billing Cycle. Fees for annual and monthly plans are calculated on a “billing cycle” basis unless otherwise stated in the Order. Your “billing cycle” begins on your Services activation date and continues for one month. For example, if your Services are activated on January 15, your first billing cycle will begin on January 15thand end on February 14, and your billing cycles will continue from the 15thof each month to the 14thof the following month for the Term of your Order. If your service activation date is the 29th, 30thor 31stday of a month, your billing cycle will end on the last day of the calendar month that has fewer days than your service activation month. For example, if your service activation date is January 31st, your billing cycles will end on February 28, March 31, April 30, etc.
3.3 Fees. The fees for the Services are stated in your Order, either directly or by reference to a plan description on the PushPanel.io site or customer portal. Monthly plans must be paid in advance of each billing cycle. Annual plans must be paid in advance for 12 billing cycles, unless other arrangements are made. PushPanel.io may not increase the fees during your initial term, but may increase its fees for any renewal term by giving you notice of the increase at least thirty (30) days prior to the first day of the first billing cycle or the renewal term. If you exceed any account limits applicable to your Services Plan, PushPanel.io will charge you overages at its then-current published overage rates, except if you have free plan, PushPanel.io will not charge you but may block your Service until the start of the next billing cycle. Fees are stated and must be paid in British Pounds (GBP).
3.4 Sales Tax. The stated fees do not include any sales, use, VAT or like taxes (“Sales Tax”). You must pay any applicable Sales Tax that is properly invoiced by PushPanel.io.
3.5 Invoices. PushPanel.io may invoice the fees on or before the following times: (i) for one-time fees (such as set up fees), the day you submit the Order that includes the fee, and (ii) for monthly fees, monthly in advance. PushPanel.io may invoice any applicable Sales Tax with the invoice for the related Service, or separately. If your Order includes a monthly fee that is stated as a “minimum,” PushPanel.io may invoice the minimum on or after the first day of your billing cycle, and invoice any amount by which your usage based fee exceeds the minimum on or after the last day of your billing cycle.
3.6 Payments. Unless you have made other arrangements, PushPanel.io may charge your payment card or account on the date of invoice. PushPanel.io may suspend or terminate your Services or the Order if its charge to your payment card or account is rejected or not timely paid for any reason. PushPanel.io may charge interest on overdue amounts at the lesser of 1.2% per month or the highest non-usurious amount permitted by applicable law. If PushPanel.io takes legal action to collect an overdue amount, you must also pay PushPanel.io’s reasonable costs of collection, such as attorney fees and court costs. If PushPanel.io suspends your account for late payment, you must pay PushPanel.io’s reasonable reinstatement fee, not to exceed the minimum or base fee of your Plan.
3.7 Plan Changes. If you have purchased an PushPanel.io Plan, you may upgrade your plan or add users at any time by placing an upgrade Order and PushPanel.io will apply prepaid fees for the remaining unused part of your existing Plan to the upgrade Plan. If you downgrade or cancel your month-to-month Plan, PushPanel.io may continue your existing plan features and fees until your next billing cycle, or may change your plan to the lower tier or terminate your Services prior to the end of the billing cycle, at its election. Fees prepaid for annual Plans are non-refundable. If you downgrade or cancel a monthly-paid annual Plan, you remain responsible for the full amount of the Plan fees for the remaining term of the Plan unless otherwise agreed.
3.8 General. Fees are non-refundable, even if you do not use the Services. If your Order is for an initial term of longer than one month, and the Order is terminated prior to the end of the initial term then, unless the termination was by PushPanel.io for convenience, or by you for PushPanel.io’s breach, you must pay an early termination fee equal to the unpaid fees for the remaining part of the initial term.
- YOUR OBLIGATIONS
4.1 Fees. You must pay your fees when due as described above. You must not use or attempt to use the Services in a way that undermines PushPanel.io’s ability to correctly calculate its fees.
4.2 Your Security Obligations. You must use reasonable security precautions in connection with your use of the Services, such as requiring your personnel and users to establish reasonably secure passwords and using commercially reasonable efforts to protect your systems and data from malware. You agree that you are responsible under the Agreement for any action taken using your account credentials, even if the action was not authorized by you. PushPanel.io is not responsible for any harm to you resulting from an unauthorized disclosure of unencrypted personal data or other sensitive data that you store or manage using the Services.
4.3 Authorized Users. You authorize PushPanel.io to act on the instructions of a user who authenticates using the account credentials you have established. You are solely responsible for maintaining the user permissions and authentication credentials for your account. You may not authorize anyone to use the administrative features of your Services account other than your employees and individual contractors under your direct supervision. Each user must have a separate log in.
4.4 Acceptable Use. You may not use the Services or permit your users to use the Services in violation or in connection with any illegal or abusive activities, as determined by PushPanel.io in its reasonable discretion.
4.5 Backups. You must create a backup of Your Content at reasonable intervals and retain that backup in a secure location.
4.6 Compliance with Law. You must use the Services in compliance with applicable law, including export laws as further detailed in Section 8.10 (Export Compliance).
4.7 Representations and Warranties. You represent and warrant to PushPanel.io as of the effective date of each Order and on an ongoing basis that: (i) the information you submit about yourself and your activities to establish a Services account with PushPanel.io and place an Order is true, correct, and complete, (ii) you have not been the target of any legal or regulatory investigations or proceedings in connection with your business activities, (iii) Your Content was collected in accordance with applicable law, and that you have all necessary rights and authority to use and process Your Content as contemplated by the Agreement, including any required consents from individuals under applicable privacy laws, and (iv) each third party service provider with whom you interface using the PushPanel.io API has given you any permissions or licenses that may be required for the integration.
- TERM, TERMINATION, SUSPENSION
5.1 Term. Unless otherwise stated in your Order, the initial term of each Order begins on Order submission. If you purchased a monthly plan, the initial term of the Order continues until the end of your first billing cycle (one month from your Services activation date). If you purchased an annual Plan, the initial term of your Order continues until the end of twelve billing cycles. On expiration of the initial term, the Order renews for consecutive renewal terms of the same length as the initial term unless either you or PushPanel.io gives a notice of non-renewal on or before the last day of the initial term or then current renewal term, as applicable.
5.2 Termination. Either party may terminate an Order, or the Agreement, on written notice if the other party is in material violation of any term of an Order or these Service Terms, provided that if the violation is curable the terminating party must first give the other party a written notice describing the violation in reasonable detail and at least ten (10) days to cure the violation. You may terminate an Order at any time for convenience effective as of the last day of your billing cycle by giving notice on or before the last day of the billing cycle, subject to your obligation to pay the fees for the remaining term of your Order or the Plan term as described in Section 3.7 (Plan Changes). PushPanel.io may terminate an Order and the Agreement at any time on summary written notice if you or your personnel are abusive to PushPanel.io personnel.
5.3 Suspension. PushPanel.io may suspend your access to the Services and Your Content during any period that you are in material breach of the Agreement or your access to the Services or Your Content creates a material security vulnerability. PushPanel.io will give you at least two (2) business days’ advance notice of the suspension, unless the suspension is made under emergency circumstances. PushPanel.io will reinstate your access to the Services when the grounds for suspension are cured unless PushPanel.io has already terminated the Agreement as described in this Section.
5.4 Surviving Provisions. The following sections survive expiration or termination of the Agreement: Fees and Payment, Confidentiality, Indemnification, Limitation of Liability, Term and Termination, Suspension, Governing Law, Disputes, Notices, General, and any other terms that by their nature are intended to survive expiration or termination.
5.5 Return of Your Content. You are responsible for exporting Your Content from the Services prior to expiration of the Agreement. If PushPanel.io terminates your Services for breach, PushPanel.io will retain Your Content for at least 15 days from the effective date of termination. If you wish to export Your Content following a termination for breach, PushPanel.io will either, at its option, enable short term access to the Services at a scheduled time so that you may export Your Content, or export Your Content using its standard export tools. PushPanel.io has no obligation to retain Your Content after the 15-day period and may destroy Your Content.
- REMEDIES, DISCLAIMERS, INDEMNIFICATION, LIMITATIONS
6.1.1 Response Time Credit. PushPanel.io is not required to issue more than one $25 credit per billing cycle, even if it fails to meet its response time commitment more than one time during the billing cycle. PushPanel.io is not required to issue the $25 credit unless you request the credit using the PushPanel.io customer portal within 3 days of PushPanel.io’s failure to meet the commitment.
6.1.2 Availability SLA. If your Order includes an SLA with credit remedies, the credits are the sole and exclusive remedy for failure to meet the service commitments for which the credits are provided.
6.1.3 Warranty. If the Services fail to meet a warranty stated in the Agreement other than an SLA, PushPanel.io will attempt to cure the failure or if it is unable to cure the failure through commercially reasonable efforts it will refund the fees paid for the billing cycle during which the failure occurred. However, to be eligible for a warranty remedy under this section, you must give a written notice describing the failure no later than 3 days following the end of the billing cycle in which the failure first occurred and cooperate with PushPanel.io’s reasonable efforts to cure the failure. The remedies stated in this Section are yoursole and exclusiveremedy for PushPanel.io’s warranty breach.
6.2 No Other Warranty. Except as expressly stated in the Agreement, the Services are providedAS IS. PushPanel.io disclaims any implied warranties, such as a warranty of merchantability, fitness for a particular purpose, and non-infringement, and any representation or warranty that may arise through a course of dealing. You acknowledge that the use of the Service may not be uninterrupted, error free, or completely secure. If applicable law requires PushPanel.io to make a warranty notwithstanding this disclaimer, then the warranty is made for a period of thirty (30) days from the date that it is deemed to have been made, and your sole and exclusive remedy for a breach of the warranty is a refund of fees paid for the Services covered by the warranty. You represent that you have not relied on any representation or warranty other than those stated in the Agreement.
6.3 Indemnification. You agree that if a third party asserts a legal claim against PushPanel.io or any of its officers, members, managers, employees, staff, personnel, agents, licensors or suppliers (the “PushPanel.io Persons”) arising from your violation of these Services Terms or any Order, including your breach of a representation or warranty, or if your end user asserts a legal claim against any of the PushPanel.io Persons on any basis other than the gross negligence or misconduct of a PushPanel.io person, you will pay all reasonable costs of defending the claim, including reasonable attorney fees, and any damages awarded to the third party or paid to the third party by PushPanel.io as a reasonable settlement. You agree that PushPanel.io may control the defense of the claim at its option, or may require you to defend the claim directly. If PushPanel.io elects to control the defense of the claim, you will reimburse PushPanel.io for its reasonable defense costs and expenses as incurred.
6.4 Limitation of Liability. You agree that the maximum total amount of money you can recover from any of the PushPanel.io Persons or any PushPanel.io licensor or supplier, individually and in the aggregate, for any claim you may have against any of them in connection with the subject matter of the Agreement is limited to the amount of fees you have paid or that are payable for Services for the six (6) months prior to the date the claim arose, unless the claim is based on an PushPanel.io Person’s intentional misconduct or is for personal injury or death resulting from the negligence, recklessness or intentional misconduct of a PushPanel.io Person. In addition, you agree that in no event are you entitled to recover any lost revenue, lost profits, damages for lost data, or any indirect or consequential loss or damages or any kind.
6.5 General. You acknowledge that PushPanel.io has set its fees and entered into the Order in reliance on the limitations of remedies and liability stated in these Terms, and that these limitations reflect an agreed allocation of risk between you and PushPanel.io. The limitations stated in this Section shall apply to any liability arising from any cause of action whatsoever, whether in contract, tort, commercial code, strict liability or otherwise, even if a limited remedy fails of its essential purpose. If these limitations as written are not permitted by applicable law, they shall apply to the extent permitted by applicable law.
- GENERAL TERMS
7.1 Rights in Technology/Intellectual Property. You may not copy any part of the Services or mirror the Services on any site or system, except that you may download and print copies of Documentation for the Services as reasonably necessary for your permitted use of the Services, provided that you use the Documentation in the exact form published, retain all branding and proprietary notices, and do not transfer the Documentation to any other person. You may not remove any proprietary notices displayed on the Documentation or other Services materials. Except for rights expressly granted in this Agreement, PushPanel.io retains all right, title and interest in and to its Services, technology, and information and all related intellectual property rights. No rights in intellectual property may arise by implication or estoppel.
7.2 Feedback. You hereby license to PushPanel.io any feedback or suggestions that you provide regarding the Services or PushPanel.io’s other existing or proposed products or services on a perpetual, irrevocable, royalty free, worldwide, unconditional, fully sublicensable and transferable basis, including the right to make, have made, use, sell, offer to sell, import, copy, display, perform, modify, distribute in modified or unmodified form, and commercialize any intellectual property, without accounting to you. You agree that you will not assert, or authorize, assist, or encourage any third party to assert, against PushPanel.io or any of its affiliates, vendors, business partners, or licensors, any patent infringement or other intellectual property infringement claim regarding the Service or any of our other products or services that you use.
7.3 Confidential Information. Any non-public information that you learn about PushPanel.io or its Services as part of the relationship contemplated by these Services Terms is PushPanel.io’s Confidential Information. Your Content is your Confidential Information. Each of you and PushPanel.io agree not to use or disclose the other’s Confidential Information except for the purpose of providing or using the Services, as applicable, or to exercise legal rights in connection with the Agreement. Each of you and PushPanel.io agree to use reasonable care to protect the confidentiality of the other’s Confidential Information and to return or destroy the other’s Confidential Information on request, except as necessary for reasonable and customary business record-keeping purposes. Each of you and PushPanel.io is responsible for a breach of this Section by any person to whom it has disclosed the other’s Confidential Information. Notwithstanding the foregoing, PushPanel.io may disclose your Confidential Information in response to a subpoena or request from law enforcement.
7.4 Governing Law. The Order and these Services Terms are governed by and should be interpreted under the laws of the United Kingdom, as applicable, without giving effect to any conflicts of law principles that would require the application of the law of a different jurisdiction. The parties expressly and irrevocably disclaim and waive the application of the United Nations Convention on Contracts for the International Sale of Good and the Uniform Computer Information Act.
7.5 Restricted Rights. If you are any agency or office of the United States, PushPanel.io provides the Service for use solely in accordance with the following: Government technical data and software rights related to the Service include only those rights customarily provided to the public as defined in these Terms. This customary commercial license is provided in accordance with FAR 12.211 (Technical Data) and FAR 12.212 (Software) and the Department of Defense transactions, DFAR 252.227-7015 (Technical Data – Commercial Items) and DFAR 227.7202-3 (Rights in Commercial Computer Software or Computer Software Documentation.
7.6 Notices. Your notices must be submitted via ticket on the customer portal, and copied by electronic mail to [email protected] PushPanel.io’s notices to you must be given to your primary account contact at the email address in the PushPanel.io portal. If you send a notice of breach of the Agreement, a legal dispute, a legal claim, or other legal matter, you must copy your notice to [email protected], and must also send your notice via first class United Kingdom mail to PushPanel.io’s physical address appearing on its Site on the day the notice is transmitted electronically. PushPanel.io’s legal notices to you must be copied via first class United Kingdom mail to your physical notice address, or if your physical address is outside of the United Kingdom, via a reputable and established international priority mail service on the date the notice is transmitted electronically. Notices are deemed given, received and effective as of the time transmitted by electronic mail, or if that time does not fall on a business day, as of the beginning of the first business day following the time transmitted. Notices must be given in the English language. A party may change its address for notice by giving notice in the manner stated in this Section.
7.7 Arbitration. Except for certain requests for injunctive relief as described below, each of you and PushPanel.io agree that any dispute related to the Services, an Order or these Services Terms shall be submitted to binding arbitration in San Antonio, Texas. The arbitration shall be conducted by one arbitrator in accordance with the commercial arbitration rules of the American Arbitration Association (“AAA”). The arbitration will be conducted in person unless each of party agrees to a telephonic or written submissions procedure. The arbitrator shall issue a reasoned award with findings of fact and conclusions of law. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction. Either party may bring an action in any court of competent jurisdiction to compel arbitration under this Agreement, or to enforce or vacate an arbitration award.Each party waives any right to a trial by jury, and agrees that disputes will be resolved through arbitration. No claim subject to this provision may be brought as a class or collective action, nor may you assert such a claim as a member of a class or collective action that is brought by another claimant.Each party agrees not bring a claim related to the Services or the subject matter of an Order or these Services Terms more than two years after the time that the claim accrued. Except as may be required by law, neither a party nor an arbitrator may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of both parties.
7.8 Informal Dispute Resolution. Each party agrees that it will not file a lawsuit or other legal action in connection with the Services, any Order, or these Services Terms, unless it has first given the other party written notice of the dispute, and attempted to resolve the dispute through good faith negotiation.
7.9 Injunctive Relief. Notwithstanding anything in this Agreement to the contrary, this Agreement does not prohibit, condition or delay a party’s right to seek injunctive relief in any court of competent jurisdiction to address the other party’s infringement or misappropriation of its intellectual property, or the other party’s breach of its confidentiality obligations under this Agreement.
7.10 Export Compliance. You may not permit users to access or use the Services in a U.S.-embargoed country or in violation of any U.S. export law or regulation, or in a manner that causes PushPanel.io to be in violation of U.S. export laws, even if the use is permitted by the laws applicable to you or your users. For example, you may not authorize any person to use the Services that is on the list of Specially Designated Nationals and Blocked Persons issued by the U.S. Treasury Department’s Office of Foreign Asset Control (OFAC) or who is located in or is a national of any country that is embargoed under United States export laws; and you may not use or permit the use of the Services to process or store any data that is subject to the International Traffic in Arms Regulations maintained by the U.S. Department of State, or permit the use of the Services by any person who you know or have reason to know will utilize them in the design, development or production of nuclear, chemical or biological weapons, or rocket systems, space launch vehicles, or sounding rockets, or unmanned air vehicle systems. Each party represents that it is not on any restricted persons list maintained by the U.S., Canada, or any member of the European Union.
7.11 Anti-Corruption. Each party represents that it has not received or been offered any illegal or improper bribe, kickback, payment, gift, or thing of value from the other’s employees or agents in connection with this Agreement. Reasonable gifts and entertainment provided in the ordinary course of business do not violate the above restriction. If either party learns of any violation of the above restriction, it will promptly notify the other party.
7.12 Force Majeure. Except for your payment obligations, neither party is in violation of the Agreement if the failure to perform is due to an event beyond that party’s reasonable control, such as a significant failure of the power grid or Internet, denial of service attacks, natural disaster, war, riot, insurrection, epidemic, strikes or other organized labor action, terrorism, or other acts or events for which precautions are not generally taken in the industry.
7.13 Medical Devices/High Risk Use. You may not use the Services, or permit any other person to use the Services in any situation where failure or fault of the Services could lead to death or serious bodily injury of any person, or to physical or environmental damage. For example, you may not use the Services as a component of or to operate any medical device or in connection with any aircraft or other mode of human transportation, or nuclear or chemical facilities.
7.14 Assignment. Neither party may assign any of its rights or obligations hereunder, whether by operation of law or otherwise, without the other party’s prior written consent (not to be unreasonably withheld); provided, however, either party may assign this Agreement in its entirety (including all Orders), without the other party’s consent to its affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets. Subject to the foregoing, this Agreement will bind and inure to the benefit of the parties, their respective successors and permitted assigns.
7.15 Publicity. PushPanel.io may identify you in its marketing and sales materials, and may include your Marks in an appropriate area of its website and marketing materials, provided that it does not state or imply that you endorse the PushPanel.io Services. We will use and display your Marks in accordance with your trademark usage guidelines communicated to us. Any goodwill accruing from PushPanel.io’s use of your Marks shall accrue to you.
7.16 Relationship of the Parties. The parties are independent contractors. Neither party is the agent of the other, and neither party is authorized to make any representations, contract, or commitment on behalf of the other. The use of the words “partner” or “partnership” in this Agreement or otherwise refers only to a business relationship, and does not create or reflect any legal partnership, joint venture, or other fiduciary or other special relationship between the persons described as partners. The parties do not agree to any exclusivity in regards to the subject matter of this Agreement and each party is free to contract with third parties, including competitors of the other party, for transactions of the type covered by this Agreement in any market, worldwide.
7.17 Interpretations. In calculating any period of time under this Agreement, the day of the act, event or default from which the designated period of time begins to run is not be included. The term “person” refers to any legal person, and may mean a natural person (individual), a legally created person (such as an entity, trustee, or executor), or an entity (such as a corporation, partnership, or limited liability company). The word “personnel” refers to a person’s employees and individual contractors who are under the person’s direct supervision. The word “affiliate” refers to an individual or entity that controls, is controlled by, or is under common control with the person referred to, where control means ownership of the majority of voting interests of an entity or the right to control the policies of the entity by means of a controlling number of seats on the entity’s governing body. The use of the word “including” should be read to mean “including, without limitation.” All references to monetary amounts mean British Pounds (GBP). The term “parties,” either in lower- or upper-case form, refers to the signatories to this Agreement. For notice purposes, the words “business day,” “business hours,” or the like means Monday – Friday, 9:00 a.m. – 5:00 p.m., United Kingdom GMT Time, excluding bank holidays in the United Kingdom. A reference to “day” shall mean a calendar day, unless expressly designated as a “business” day. All software and other technology provided for your use is licensed and not sold; any references to a sale or purchase of software or other technology means the sale or purchase of a subscription. Any requirement in this Agreement that a statement be written, in writing, or a like requirement is satisfied by an email or other digital form of writing unless expressly stated otherwise. Nouns stated in the singular imply the plural as indicated by the context, and pronouns that are gender specific refer to either gender. The Section captions in this Agreement are for convenience only; they are not part of this Agreement and may not be used to interpret the terms of this Agreement.
7.18 Third-Party Beneficiaries. There are no other third-party beneficiaries under this Agreement.
7.19 Severability. In the event one or more of the terms of this Agreement are adjudicated invalid, illegal, or unenforceable, the adjudicating body may either interpret this Agreement as if such terms had not been included, or may reform such terms to the limited extent necessary to make them valid, legal or enforceable, consistent with the economic and legal incentives underlying the Agreement.
7.20 Changes to the Services. You agree that your purchases are not contingent on the delivery of any future functionality or features, or dependent on any oral or written public comments made by PushPanel.io regarding future functionality or features. You acknowledge that PushPanel.io may modify or suspend any of its Services offerings at any time. If a modification or suspension materially and adversely affects your use of the Services, you may terminate the Agreement by giving written notice of the change no later than 30 days following the date of the change and receive a refund of any prepaid fees as your sole and exclusive remedy.
7.21 General Representations. Each party represents that it has validly entered into this Agreement and has the legal power to do so.
7.22 Representation by Individual Submitting the Order. If an individual submits an Order, the individual represents that: (i) if the individual submits the Order on his or her own behalf (including as a sole proprietor), the individual is old enough to enter into contracts and otherwise has the legal capacity to enter into contracts under applicable law; or (ii) if the individual submits the Order on behalf of a company or other legal entity, the individual has the legal power and authority to bind that entity to the Order and these Service Terms.
7.23 Changes to Online Service Terms. PushPanel.io may amend these Services Terms at any time in its sole discretion. Any amendment will become effective as to your Order on the first renewal of the Order that follows the publication of the amendment by at least thirty (30) days. If the amendment materially and adversely impacts your use of the Services, you may terminate the Agreement by giving written notice no later than thirty (30) days following the date the amendment is published and receive a refund of prepaid fees for unused services as your sole and exclusive remedy.
7.24 Entire Agreement and Order of Precedence. This Agreement is the entire agreement between you and PushPanel.io regarding your use of Services and supersedes all prior and contemporaneous agreements, proposals or representations, written or oral, concerning its subject matter. No modification, amendment, or waiver of any provision of these Service Terms or an Order will be effective unless in writing and signed by the party against whom the modification, amendment or waiver is to be asserted. The parties agree that any preprinted term or condition stated in any business form is void. In the event of any conflict or inconsistency among the following documents, the order of precedence shall be: (1) the applicable Order, (2) these Services Terms, and (3) the Documentation. Your use of the Services, both during any free use period and your Subscription Term, is subject to all of the terms, conditions, and restrictions stated in your Order and these Service Terms, and any restrictions stated on a page on the Site that is part of your Order.
Capitalized terms have the meaning stated below or in the section where they are first used.
- Agreement refers collectively to your Order(s) and these Terms of Service.
- Documentationmeans PushPanel.io’s user and administration guides.
- Mark means any trademark, service mark, including any name, logo or other like indicia.
- Ordermeans either of the following that have been signed or submitted by you, and accepted by PushPanel.io: (i) an order form provided to you by PushPanel.io for your signature, or (ii) a web form that you submit on the Site.
- Servicesmeans PushPanel.io’s hosted repository and version control service.
- Sitemeans dash.PushPanel.io or any other website operated by PushPanel.io for the purpose of offering or providing Services, including any subdomains.
- Term meansthe initial term and any renewal terms, collectively.
PushPanel.io and the PushPanel.io logo’s are trademarks of PushPanel.io, Inc. Perforce and the Perforce logo are trademarks of Perforce, Inc. Subversion is a trademark of the Apache Foundation. Amazon Web Services and the Amazon Web Services logo are the trademarks of Amazon Web Services, Inc.